Privacy Policy

This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our Site, you agree to the terms of this policy.

1. Information We Collect

‍ ‍Information you give us directly: Name, email address, phone number, and mailing address (e.g., when placing an order, filling out a contact form, or booking a consultation) Billing and shipping information Project details you share when inquiring about design or marketing services Any messages, feedback, or content you send us Information collected automatically: IP address, browser type, and device information Pages visited, time spent on the Site, and referring URLs Cookies and similar tracking technologies (see Section 4) Information from third parties: Payment confirmation details from our payment processor(s), including Squarespace Payments and buy-now-pay-later providers such as Klarna and Afterpay, if you choose to use them at checkout Information from social media platforms if you interact with us there (e.g., Instagram, TikTok, LinkedIn) We do not knowingly collect sensitive personal information such as government ID numbers or financial account numbers directly, this is handled by our third-party payment processors. If you use Klarna or Afterpay, those providers conduct their own eligibility checks and have their own privacy policies governing the information you submit to them directly.

2. How We Use Your Information

We use the information we collect to: Process and fulfill orders, including shipping and payment Respond to inquiries and provide design/marketing services Send order confirmations, updates, and customer service communications Send marketing communications, such as newsletters or promotions (only with your consent, and you may opt out at any time) Improve our Site, products, and services Run and measure advertising campaigns (e.g., Meta and Google Ads) Comply with legal obligations and protect against fraud

3. How We Share Your Information

We do not sell your personal information. We may share information with: Service providers who help us operate the Site and business, including our website platform (Squarespace), email marketing platforms, payment and buy-now-pay-later processors (Squarespace Payments, Klarna, Afterpay), and shipping carriers Advertising platforms (e.g., Meta, Google) to run and measure ad campaigns — this may involve sharing limited data such as a hashed email address for audience matching Analytics providers (e.g., Google Analytics) to understand Site traffic and usage Legal authorities, if required to comply with the law or protect our rights

4. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to: Remember your preferences and shopping cart Understand how visitors use the Site Deliver relevant advertising You can control cookies through your browser settings. Disabling cookies may affect some features of the Site, such as the shopping cart.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including order records for accounting and legal purposes, unless a longer retention period is required by law.

6. Your Rights and Choices

Depending on where you live, you may have the right to: Access the personal information we hold about you Request correction or deletion of your information Opt out of marketing communications (via the unsubscribe link in any email) Opt out of certain data sharing for advertising purposes To exercise any of these rights, contact us at liv@studio-cheri.com. If you are located in the European Economic Area (EEA) or California, you may have additional rights under the GDPR or CCPA, respectively. We will respond to verified requests in accordance with applicable law.

7. Children's Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can delete it.

8. Third-Party Links

Our Site may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

9. Data Security

We take reasonable measures to protect your personal information, but no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at: Studio Chéri Email: liv@studio-cheri.com Website: studio-cheri.com

Effective Date: 8/22/2024 Last Updated: 9/6/2026 Studio Chéri ("Studio Chéri," "we," "us," or "our") operates the website studio-cheri.com (the "Site"), which offers design and marketing services as well as a shop selling artwork, handmade goods, and curated vintage items. Studio Chéri is currently operated as a sole proprietorship by Olivia Green. We currently sell and ship only within the continental United States.